Legal Agreement

Karya Kiya Terms and
Conditions of Use

These terms govern your use of the karya kiya platform. Please read them carefully before registering or placing any bets. By creating an account on karya kiya, you agree to everything set out below.

Last Updated: January 2025 English (Bangladesh)

Agreement Required

Using karya kiya means you accept these terms in full. If you disagree with any part, please do not use the platform.

Key Principles of These Terms

Six things every karya kiya player should understand before reading the full terms

You Must Be 18 or Older

Karya kiya is strictly for adults aged 18 and above. Creating an account as a minor, or allowing a minor to use your account, is a serious violation of these terms and will result in immediate account closure and forfeiture of any balance.

One Account Per Person

Each player is permitted one karya kiya account only. Duplicate accounts — whether under the same name, same payment method, or same device — are prohibited. Karya kiya reserves the right to close all duplicate accounts and withhold associated balances.

BDT Payments Only

All transactions on karya kiya are processed in Bangladeshi Taka via bKash, Nagad, or Rocket. Payments must come from accounts registered in your own name. Third-party payments are not accepted and will be returned or forfeited depending on the circumstances.

Fair Play Is Mandatory

Any attempt to manipulate game outcomes, exploit software bugs, use automated betting tools, or collude with other players is strictly prohibited on karya kiya. Violations result in permanent account suspension and forfeiture of all funds held in the account.

Responsible Gaming Tools

Karya kiya provides deposit limits, session limits, and self-exclusion options. Players are encouraged to use these tools. If you believe you have a gambling problem, karya kiya's support team can help you activate restrictions on your account immediately.

Terms May Be Updated

Karya kiya may update these terms at any time. When changes are made, the updated version will be published on this page with a revised date. Continued use of karya kiya after an update constitutes acceptance of the revised terms.

1 Acceptance of Terms

By accessing, registering on, or using the karya kiya platform in any way — including browsing the website, downloading the karya kiya app, creating an account, making a deposit, or placing a bet — you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety.

These terms form a legally binding agreement between you and karya kiya. If you do not agree with any part of these terms, you must not use the karya kiya platform. Continued use of karya kiya after any update to these terms constitutes acceptance of the revised version.

These terms apply to all karya kiya services including the website, the mobile app, all games, and all payment transactions.

2 Eligibility

To use karya kiya, you must meet all of the following eligibility requirements at the time of registration and at all times during your use of the platform:

  • You must be at least 18 years of age.
  • You must be a natural person — corporate or institutional accounts are not permitted.
  • You must not be subject to any legal restriction that prohibits you from participating in online gaming.
  • You must not be a current employee, contractor, or immediate family member of karya kiya or any of its affiliated companies.
  • You must provide accurate and truthful information during registration.

Karya kiya reserves the right to request identity verification documents at any time. If you cannot verify your eligibility, karya kiya may suspend or close your account and return any eligible balance after deducting applicable processing costs.

Age verification is taken seriously. Karya kiya uses multiple methods to verify player age. Accounts found to belong to minors will be closed immediately and all funds forfeited.

3 Account Registration

Each person may hold only one karya kiya account. Registering multiple accounts — whether under the same name, the same mobile number, the same payment method, or the same device — is strictly prohibited. Karya kiya uses automated and manual checks to detect duplicate accounts.

When registering, you must provide your real name, a valid mobile number, and accurate personal details. You are responsible for keeping your login credentials secure. Do not share your karya kiya password with anyone. Karya kiya will never ask for your password via email, SMS, or support chat.

If you suspect that your karya kiya account has been accessed without your authorisation, contact support immediately at [email protected]. Karya kiya is not liable for losses resulting from unauthorised access caused by your failure to keep your credentials secure.

  • Use a strong, unique password for your karya kiya account.
  • Enable two-factor authentication where available.
  • Do not access your account from shared or public devices.
  • Log out after every session on shared devices.

4 Deposits and Withdrawals

Karya kiya processes all deposits and withdrawals in Bangladeshi Taka (BDT) through bKash, Nagad, and Rocket. There are no currency conversion fees. Minimum and maximum transaction limits apply and are displayed at the time of each transaction.

All payment methods used on karya kiya must be registered in your own name. Payments from third-party accounts — including accounts belonging to family members — are not accepted. If a third-party payment is detected, karya kiya will return the funds to the source account where possible, or hold them pending verification.

Withdrawal requests are processed within the timeframes displayed in your account dashboard. Standard withdrawals to bKash, Nagad, and Rocket are typically completed quickly, though processing times may vary depending on your payment provider. Karya kiya is not responsible for delays caused by your mobile banking provider.

Withdrawals can only be made to the same payment method used for your most recent deposit. This is a security measure to protect your funds.

Karya kiya reserves the right to request additional verification before processing any withdrawal. This may include proof of identity, proof of payment method ownership, or confirmation of recent account activity. These checks are in place to protect players from fraud and unauthorised withdrawals.

5 Bonuses and Promotions

Karya kiya may offer bonuses, free bets, deposit matches, and other promotional offers from time to time. Each promotion is subject to its own specific terms, including wagering requirements, eligible games, minimum deposit amounts, and expiry dates. These specific terms are published alongside each promotion.

General bonus rules that apply across all karya kiya promotions unless stated otherwise:

  • Bonuses are available to one account per person, per household, and per device.
  • Bonus funds must be wagered the specified number of times before withdrawal is permitted.
  • Karya kiya reserves the right to withdraw a bonus offer at any time before it has been claimed.
  • Attempting to abuse bonus offers — including through multiple accounts or coordinated betting — will result in bonus cancellation and may result in account suspension.
  • Karya kiya's decision on all bonus-related disputes is final.

If you have questions about a specific karya kiya promotion, contact support before claiming the offer. Once a bonus has been activated, its terms cannot be changed retroactively.

6 Game Rules and Fair Play

All games on karya kiya use certified random number generators (RNG). Game outcomes are independently verified and the published return-to-player (RTP) figures for each game are accurate. Karya kiya does not manipulate game outcomes in any way beyond the published house edge.

Each game on karya kiya has its own set of rules, which are accessible from within the game interface. It is your responsibility to read and understand the rules of any game before placing a bet. Karya kiya is not responsible for losses resulting from a player's misunderstanding of game rules.

In the event of a technical malfunction during a game round, the affected round will be voided and any stake placed will be returned to your karya kiya account balance. Karya kiya's technical team logs all game sessions and this data is used to resolve any disputes fairly.

All karya kiya games are tested by an independent third-party laboratory. RNG certification and RTP verification results are available on request.

7 Prohibited Conduct

The following actions are strictly prohibited on karya kiya. Engaging in any of these activities will result in immediate account suspension, forfeiture of balance, and may be reported to relevant authorities:

  • Using automated software, bots, or scripts to place bets or interact with the platform.
  • Exploiting software bugs, glitches, or errors to gain an unfair advantage.
  • Colluding with other players to manipulate game outcomes.
  • Using karya kiya for money laundering or any other illegal financial activity.
  • Providing false identity information during registration or verification.
  • Registering multiple accounts or using another person's account.
  • Threatening, harassing, or abusing karya kiya staff or other players.
  • Attempting to reverse-engineer, copy, or reproduce any part of the karya kiya platform.
  • Sharing, selling, or transferring your karya kiya account to another person.

Karya kiya monitors all account activity and uses fraud detection systems to identify prohibited conduct. If you believe another player is engaging in prohibited conduct, report it to support immediately.

8 Account Suspension and Closure

Karya kiya reserves the right to suspend, restrict, or permanently close any account at any time, with or without prior notice, if there is reasonable suspicion of a breach of these terms, fraudulent activity, or any other conduct that karya kiya considers harmful to the platform or its players.

If your account is suspended pending investigation, karya kiya will contact you at the email or mobile number registered to your account. You will be given a reasonable opportunity to respond before a final decision is made, except in cases where immediate action is required to prevent ongoing harm.

You may also close your karya kiya account voluntarily at any time by contacting support. Any eligible balance will be returned to your registered payment method after standard verification checks. Bonus funds that have not met wagering requirements will not be returned.

Accounts closed due to confirmed fraud, money laundering, or serious terms violations will have their entire balance forfeited. Karya kiya may also pursue legal action where appropriate.

9 Responsible Gaming

Karya kiya is committed to responsible gaming. We believe that gaming should be an enjoyable activity, not a source of financial stress or personal harm. Karya kiya provides a range of tools to help players stay in control of their gaming activity.

  • Deposit Limits: Set daily, weekly, or monthly deposit limits from your account settings.
  • Session Time Limits: Set a maximum session duration after which you will be automatically logged out.
  • Cooling-Off Period: Take a break from karya kiya for a defined period without permanently closing your account.
  • Self-Exclusion: Permanently exclude yourself from karya kiya. This cannot be reversed for a minimum of six months.

If you are concerned about your gaming habits, or those of someone you know, please visit the Responsible Gaming page for detailed guidance and support resources. Karya kiya's support team is available 24/7 to help you activate any of these tools immediately.

Gaming on karya kiya should always be for entertainment. Never bet more than you can comfortably afford to lose.

10 Privacy and Data

Karya kiya collects and processes personal data in accordance with its Privacy Policy. By using karya kiya, you consent to the collection and use of your data as described in that policy. The full Privacy Policy is available at karya-kiya.app/privacy-policy.

Karya kiya does not sell your personal data to third parties. Data is shared only with payment processors (bKash, Nagad, Rocket) as necessary to complete transactions, and with regulatory or law enforcement authorities when legally required.

All data transmitted between your device and karya kiya is encrypted using SSL. Karya kiya stores account data securely and applies industry-standard access controls to prevent unauthorised access.

11 Limitation of Liability

Karya kiya provides its platform on an "as available" basis. While we work hard to maintain uptime and performance, karya kiya does not guarantee uninterrupted access to the platform. Scheduled maintenance, technical issues, or circumstances beyond our control may occasionally affect availability.

To the maximum extent permitted by applicable law, karya kiya's total liability to you for any claim arising from your use of the platform is limited to the amount you deposited in the 30 days preceding the event giving rise to the claim. Karya kiya is not liable for indirect, consequential, or punitive damages of any kind.

Karya kiya is not responsible for losses resulting from:

  • Your failure to read and understand game rules before placing a bet.
  • Unauthorised access to your account caused by your failure to secure your credentials.
  • Delays in payment processing caused by your mobile banking provider.
  • Decisions made based on inaccurate information you provided during registration.
  • Internet connectivity issues on your end that affect gameplay.

12 Changes to These Terms

Karya kiya may update these Terms and Conditions at any time. When changes are made, the revised terms will be published on this page with an updated "Last Updated" date. For significant changes, karya kiya may also notify registered players via email or in-app notification.

It is your responsibility to check this page periodically for updates. Continued use of karya kiya after the publication of revised terms constitutes your acceptance of those changes. If you do not agree with a change, you should stop using karya kiya and contact support to close your account.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need help with your karya kiya account, please contact the support team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Most queries are answered within a few hours

For responsible gaming support, visit the Responsible Gaming page. For information about how karya kiya handles your personal data, visit the Privacy Policy page. For frequently asked questions, visit the FAQ page.

Karya kiya support is available around the clock. Do not hesitate to reach out if you have any concerns about your account or these terms.
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